Privacy Policy
Melik Fine Lube is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights over that information.
1. Information We Collect
- Personal Identification — Name, email address, phone number, and billing/shipping address when you create an account or place an order.
- Transaction Data — Details of products purchased, payment method (we do not store full card numbers), and order history.
- Usage Data — Pages visited, time spent on site, browser type, device information, and IP address.
- Cookies & Tracking — Small data files stored on your device to remember preferences and improve your experience.
2. How We Use Your Information
- Process and fulfill your orders, and send order confirmations and updates.
- Manage your account and provide customer support.
- Verify product authenticity when you use our authenticity check feature.
- Improve our website, products, and services through analytics.
- Send promotional emails and offers (only with your consent; opt out any time).
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service Providers — Third-party companies that help operate our website, process payments, or deliver orders.
- Business Partners — Authorized distributors or dealers only to the extent required to fulfill your order.
- Legal Authorities — When required by law, court order, or governmental authority.
4. Cookies
We use essential cookies to keep the site working (e.g., cart and session data) and analytics cookies to understand how visitors use our site. You can disable non-essential cookies in your browser settings. Disabling cookies may affect some site functionality.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
6. Security
We implement industry-standard security measures including SSL/TLS encryption for data in transit and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Opt out of marketing communications.
- Lodge a complaint with a relevant data protection authority.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. We encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy, reach us at: