Terms & Conditions
Please read these terms carefully before using the MELIK website or placing an order. By accessing our site, you agree to be bound by the terms below.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. Melik Fine Lube reserves the right to update these terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.
2. Use of the Website
You agree to use this website only for lawful purposes. You must not:
- Use the site in any way that violates applicable local, national, or international laws.
- Attempt to gain unauthorized access to any part of the website or its related systems.
- Transmit any unsolicited or unauthorized advertising or promotional material.
- Reproduce, duplicate, or resell any part of our website without written permission.
- Misrepresent your identity or impersonate any person or organization.
3. Products and Orders
- All product descriptions, images, and pricing are provided in good faith. We reserve the right to correct any errors without liability.
- Prices are subject to change without notice. The price charged will be the price displayed at the time your order is confirmed.
- We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or unavailability of stock.
- If an item becomes unavailable after your order, we will notify you and offer a full refund or alternative.
4. Payment
We accept Cash on Delivery (COD) and other payment methods displayed at checkout. All card-based transactions are processed securely through our payment provider. We do not store your full card details on our servers. Payment must be settled upon delivery for COD orders.
5. Shipping & Delivery
Delivery timeframes are estimates only and cannot be guaranteed. MELIK is not responsible for delays caused by couriers, traffic, or circumstances beyond our control. Risk of loss passes to you upon delivery confirmation.
6. Returns & Refunds
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photo evidence. Approved returns must be in original, unopened condition. Refunds will be processed within 7–14 business days of receiving the returned item. We do not accept returns on opened or used products unless found to be defective.
7. Intellectual Property
All content on this website — including text, images, logos, product names, and graphics — is the property of Melik Fine Lube or its licensors and is protected by applicable intellectual property laws. You may not use any of this content without our prior written consent.
8. Disclaimer of Warranties
This website and its content are provided "as is" without any warranty, express or implied. MELIK does not warrant that the website will be uninterrupted or error-free. We make no guarantees regarding the accuracy or completeness of any information on the site.
9. Limitation of Liability
To the fullest extent permitted by law, Melik Fine Lube shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products. Our total liability for any claim shall not exceed the amount you paid for the relevant product.
10. Third-Party Links
Our website may contain links to third-party websites for convenience only. MELIK has no control over those sites and accepts no responsibility for their content or any loss arising from your use of them.
11. Governing Law
These Terms and Conditions are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact:
